Privacy policy

Privacy Policy Last updated: July 22, 2026

This Privacy Policy describes how Pessel Pastry ("we", "our") collects, uses, and discloses your personal information when you visit or make a purchase from pesselpastry.com (the "Site").

1. Personal Information We Collect

When you visit the Site or place an order, we collect:

  • Order information: Name, billing and shipping address, email address, phone number, and payment details (processed securely via Shopify Payments or Mollie).
  • Device information: IP address, browser type, and cookies to ensure secure and stable website operations.

2. How We Use Your Personal Information

We use your personal information solely to fulfill our contract with you:

  • Processing your payments and arranging shipping via PostNL or DHL.
  • Communicating with you about your orders and providing customer support.
  • Complying with applicable legal and tax obligations.

We retain your order information for 7 years to comply with Dutch tax regulations (Belastingdienst).

3. Sharing Your Personal Information

We share your information only with trusted service providers strictly necessary to deliver our services:

  • Shopify: To power our online store and improve product recommendations via Shopify Network Intelligence.
  • Mollie: To process payments securely.
  • PostNL / DHL: To deliver your order.

We do not sell, rent, or trade your personal information to third parties.

4. Your Rights (GDPR)

If you are a resident of the European Union, you have the right to:

  • Access the personal information we hold about you.
  • Request correction, updating, or deletion of your data.
  • Object to processing of your personal data.
  • Request portability of your data.

To exercise any of these rights, contact us at andre@pesselpastry.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).

5. Cookies

We use essential cookies to run our store and ensure a secure shopping experience. You can manage your cookie preferences at any time via the privacy banner on our website.

Contact

Questions about your privacy? Contact us at andre@pesselpastry.com.

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