Shipping policy
Free Delivery On Collected Orders
As a warm thank you for your generous support of our craft, we are pleased to cover all shipping costs once your order reaches the following amounts:
The Netherlands, Belgium and Germany
Free shipping on orders over €100
Austria, Switzerland, France, Denmark and UK
Free shipping on orders over €120
United States, Finland, Norway and Sweden
Free shipping on orders over €150
Is Your Country Not Listed? We can Ship Worldwide! Please check our shipping page for instructions on how to arrange your shipment.
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Shipping Policy
All Pessel Pastry molds are meticulously made to order. Because we craft each piece specifically for you upon purchase, our shipping process consists of two parts: production time and transit time.
1. Production Time (Made to Order)
Please allow 7 - 14 business days for us to manufacture, finish, and quality-check your artisan mold before it leaves our workshop.
2. Shipping Rates & Estimated Transit Times
We ship to a selected number of countries with reliable, tracked postal services. Shipping costs are calculated at checkout based on your delivery address.
Our estimated transit times after production are:
- The Netherlands: 1-2 business days
- Belgique, Deutschland, France, Österreich, Luxembourg: 3-7 business days
- United Kingdom: 4-8 business days
- Denmark, Sweden, Norway, Finland, Switzerland:Â 4-9 business days
- United States: 5-12 business daysÂ
(All shipping is subject to local customs processing)
3. Tracking Your Order
As soon as your package is handed over to our shipping carrier, you will automatically receive a shipping confirmation email containing your official tracking number. This allows you to follow the journey of your artisan molds straight to your kitchen.
4. International Customs, Duties & Taxes
For shipments outside the European Union (such as the United Kingdom and the United States), your package may be subject to local import duties, taxes, or customs clearance fees upon arrival. These charges are the sole responsibility of the customer. Please note that Pessel Pastry is not responsible for any delays caused by regional customs clearance processes.
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