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We are here to support you with personal care & expert advice.
Frequently Asked Questions
How to care for your cookie molds
To enjoy your wooden mold for generations, please follow these care instructions:
Cleaning Dry: Gently clean the mold with a dry soft pastry brush. Most of the time this is enough to clean your molds.
Water: If you need to wet the mold, a little lukewarm water and a clean soft toothbrush or a soft mushroom brush works perfectly.
Drying: Dab the mold dry with a soft cloth immediately after cleaning, then leave it to air-dry completely.
Important: Never place the mold in the dishwasher, oven, or microwave, and do not soak it in water.
Dried dough: If any dough hardens inside the mold, gently remove it using a wooden toothpick. Never use a knife or sharp metal objects to clean the engraving.
Do you ship internationally?
Yes, for more information on shipping, visit our Shipping & Delivery page.
How long does it take to get my order?
Most orders are packed and shipped within 1-2 business days. As soon as your order has been shipped, you will receive an email notification with a Track & Trace code for your package. Delivery times will vary depending on the destination of your package. All packages are shipped from the Netherlands.
Can I get free shipping?
Yes you can. Based on your location, we offer free shipping on orders with a total value of €100, €120, or €150. For more information on shipping, visit our Shipping & Delivery page.





